Key fact: You can’t look after your team if you’re not looking after yourself. We all need time and space away from work so that we recharge and return with a clear head. That can be harder when we’re at home but we can be vigilant about not letting work leach into evenings or weekends. We can take breaks and get fresh air. We can eat well, keep active, and make time for the things we enjoy. Let the team know you’re doing this and encourage them to do it too.
Expect things to be bumpy at times. When we’re working from home there can be unusual challenges - technology issues, noisy neighbours or managing childcare – there will be something for each member of the team. Be accommodating and brainstorm workable solutions together.
As well as focussing on large-scale projects, try to set small, meaningful goals that can be achieved quickly. Quick wins boost confidence and set the stage for more success. They also provide a sense of accomplishment and control, and they provide a reason to celebrate.
When we’re not together physically we need to make more of an effort to stay connected with team members. Having daily or at least regular check-ins offers reassurance as well as the opportunity for people to raise concerns. Technology is not perfect but it does offer many ways to chat whether it be through instant messaging or video conferencing so utilise all the options.
Review how things are going. Remote working will suit certain people well and be a challenge for others so check in with people directly on what their individual stressors are. Look at what’s working and what needs to change. Be flexible and open to adapt and make improvements to the way the team is working.
Look at virtual ways to enhance fun and connection within the team. Teams that actually enjoy working together are generally happier (and more productive). Create a designated place within your group-chat application for casual conversation. Use video chat to have a group lunch, or an afterwork get together.
Ensure your team is aware of the importance of self-care. One of the best ways to do this is to talk about how you are looking after your own wellbeing. This will help to build trust, make them feel supported and encourage them to think about their own wellbeing plan. Ask how you can best support them to make self-care a top priority.